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Shipping and returns

iTrendz.in offers the following shipping methods: DHL, FedEx, UPS, TNT, DTDC, Shipping in 3-5 days, Rs.60, Free shipping for orders over Rs. 2000.00

Returns Policy:

iTrendz.in has a "7 Days Returns Policy". For any reason if you decide not to keep the product - get in touch with us and we will be happen to service your retrun.

In case you would like to return a product because of an issue like "Damages/ Malfunctioning Product/ Defective" then read on for more details on how to resolve the issue:


1. All products sold on iTrendz.in are covered by manufacturer or brand warranty. On special occasions we carry imported products that will be covered by a specified  Vendor  warranty.

2. Products covered by manufacturer warranty:

In case of defects on all products covered by and within the manufacturer's warranty period, please take the defective product to your nearest service center of the particular brand to get the product repaired or serviced. In case of mobiles/ electronics, if the product is declared DOA (Dead on Arrival), please pick up the DOA certificate from the authorized service center and contact us to send you a replacement..


3. Products covered by vendor warranty

In case of defects on all products covered by and within the vendor warranty period, please contact us at iTrendz.in and we will give you further instructions on the steps to be taken to repair/ replace the product.


4. You may return any unopened item in its original packaging along with accessories and freebies, for a refund (excluding shipping costs). Note: For mobiles color variant is specified on the outer box..


5. Reverse Pick Up facility is available only for specific locations/ pin codes. In case, iTrendz.in is not able to cater to a particular pin code, the customer will have to courier the product to the address given below and raise a ticket with ( docket number, courier name , couriered date , courier charges paid ). iTrendz.in will be accountable only after the receipt of the item in good condition.
Ratan K Publishers,

Plot No. 18, Beside Fitness Pro Gym,

Raghavendra Nagar, Nacharam,

Hyderabad - 500076.

Andhra Pradesh India

We shall process the replacement  once the item has reached us. The courier charges incurred by you to return the damaged product will be refunded to your PREPAID account with iTrendz.in.

6. Return policy is not applicable on the following item(s):

Due to their perishable nature - products like food items, chocolates, cakes and flowers.
Any electronic item or gadget with a missing serial number or with the seal broken cannot be returned.
Gift certificates and gift vouchers and personal care,hygiene products including cosmetics, perfumes, fragrance, deodorants, Contraceptives, Innerwear and lingerie and Gold / Silver and any other jewellery.

Refunds

In case of cancellation of an item(s) due to a 'stock out' situation, we will refund all your money back to your account. Typically, refunds will get credited to customers credit / debit card account in between 7 to 14 working days from the date of refund initiation.

Refunds to iTrendz.in specific payment options like gift certificates, reward points and prepaid account happens immediately.

Listed below are the details of scenarios that lead to refund and the iTrendz.in policy pertaining to these refunds.

  
  
  

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